Frequently Asked Questions

How did you get my name in the first place?
For many of the surveys we do, we get our names directly from our clients.  If the client does not supply us with a list, we usually obtain one from a company that supplies willing e-mail participants.  If you have any concerns about how we got your name, please send an email to

If I give you my name/e-mail/personal information, will anyone be contacting me?
No.  No one will be contacting you because you have completed a survey. This includes unsolicited e-mail if you needed to supply your e-mail address. Your personal information is confidential, and will not be given or sold to anyone. Please see our PRIVACY AND CONFIDENTIALITY STATEMENT for more information.

How long does it take to complete a survey?
Most surveys are short, taking an average of 5-10 minutes to complete.  If a survey is much longer than that you will be informed before the survey begins.

How do I know you received my survey?
Upon completion of your survey you will see a "Thank You" screen to confirm that your information has been received.

What if I have problems?
Send an e-mail to  Please be as specific as possible when describing your problem.  We will get back to you as soon as possible.

What if I have a complaint/concern or I found an error?
Send an e-mail to

Have a question we didn't answer?
Send an e-mail to

Home ] About Us ] Contact Us ] Privacy Statement ] [ Help ]

Copyright 2012 Bruno and Ridgway Research
Click here for Privacy Statement